Resources

White Papers

  • 5 Things You Need to Know to Make Your UC Deployment a Success

    white-paper-5-things-for-successful-uc-deployment-coverAs more businesses consider moving to UC, there are numerous considerations that can markedly impact the level of success an organization achieves with its UC deployment. To assist CIOs and other IT decision makers achieve successful UC deployment, here are five considerations to take into account.

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  • A Small Business Guide to Unified Communications

    white-paper-small-business-guide-to-unified-communications-coverUnified Communications technology helps small businesses address their business challenges and gain competitive edge. The White Paper created by IntelliCom, an independent research firm, covers several important topics related to deployment of Unified Communications by small businesses:

    • How Unified Communications addresses top business challenges faced by SMBs
    • How to quantify Return on Investment in Unified Communications, using soft and hard benefits
    • What key criteria should small businesses use to evaluate and choose a Unified Communications system

    If you need to build a business case for Unified Communications technology, or are in the process of selecting a new solution, this white paper offers practical and concrete recommendations for small businesses.

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  • 5 Tips to Choosing the Right Business Phone System

    white-paper-5-tips-to-choose-right-business-phone-system-coverOrganizations large and small have a wide array of phone systems to choose from, and business-decision makers need to consider numerous factors when selecting the phone system that is the right fit for their company.

    ShoreTel’s custom solutions eliminate the many barriers that other providers still have in place. This means that businesses can consult ShoreTel for a wide variety of reasons, including to simply replace its legacy phone system, help develop a new office site or branch, upgrade unified communications solutions or modernize its contact center by pursuing a multi-channel solution.

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